FAQ
Company
www.pumpular.com is an online selling channel globally distributing machine and spare parts. Besides regular goods, PUMPULAR has a special section offering rare-to-find products and spare parts in AS-IS condition with very reasonable price.
We are under organization of YONG HONG (THAILAND) Co., Ltd. which is importer and distributor with full range of industrial machinery service.
YONG HONG (THAILAND) Co., Ltd. has been in machinery and engineering business in THAILAND since 1952. With 9,000 m2 distribution center in Phra Pradaeng, one of the hearts of industrial zone in BANGKOK, YONG HONG (THAILAND) Co., Ltd. has good reputation in serving customer immediately under variety of demand. PUMPULAR targets to provide same level of service to overseas customers.
Our warehouse is located in Phra Pradaeng, one of the hearts of industrial zone in BANGKOK, THAILAND.
Product
www.pumpular.com sells machine and spare parts, for example vacuum pump, air pump, water pump, chemical pump, hoist etc.
Besides regular goods, PUMPULAR has a special section offering rare-to-find products and spare parts in AS-IS condition with very reasonable price.
We sell both new products and rare-to-find items in AS-IS.
Of course all of them are new and have never been used.
Order, Shipping, & Billing
- Buy on the website Pumpular.com
- Order via call phone you can order and call Mon-Sat 8.00 AM. – 17.30 PM. (UTC+07:00) +66-2036-3000 ext. 7301
- Order via Email: export@yonghong.in.th | ibd@yonghong.in.th
By appropriate way of transport – by air, by sea, by road truck, depending on the destinationÂ
We have plan to extend our service beyond border, space may be 😆
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We find an appropriate way to minimize shipping costs depending on the destination.
We can arrange 3 modes of transportation and each has a minimum size and weight to deliver as follows, Â
–Â Â Â Â Â Â Â By air, a minimum weight is half of kilogram
–Â Â Â Â Â Â Â By sea, a minimum size or volume = 1 cubic meter or 1000 kilograms (each country has a difference calculated)
–Â Â Â Â Â Â Â By road truck, a minimum weight is 1 kilogram
If there is stock available and after you’ve completed your payment, we use 2- 3 days to prepare packaging and documents for delivery in an appropriate way of transport by air, sea, and road truck. Your order is expected to arrive depending on the destination. Once a product has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
Please keep in mind that delivery times may be extended during/after holidays or severe weather conditions. We recommend keeping a careful check on the tracking numbers for your order. Having said that, we’ll do all we can to deliver your order to you as quickly as possible!
We accept T/T (Telegraphic Transfer), Mobile Banking and PayPal.
1. T/T (Telegraphic Transfer)
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2. Mobile Banking
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3. PayPal
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Customer can cancel the order any time prior to payment made.
In case customer cancels order before delivery made but after payment has been done, www.pumpular.com will charge cancellation fee on order due to extra process and expense occurred.
www.pumpular.com will not accept any cancellation once the product has been delivered.
www.pumpular.com does not offers a return or exchange policy since products are sold in AS-IS.
We respect your information as if it were our own. Without your permission, we will not distribute your contact information. For further information, please see our Privacy Policy.
Have any questions about Pumpular
Don’t be hesitated to ask us.
